Stylized logo of the word "DOGE" in white on a light background

Privacy Policy

Introduction

In connection with the use of its services, and in particular the services available on its website, mobile site, online shop and mobile applications, DOGE INVEST, as data controller, may collect and process personal data relating to you.

We are committed to upholding the rules protecting the privacy of prospective customers and visitors to our sites: website, mobile site, online shop and mobile applications. All personal data processing carried out in connection with the services available complies with the applicable local regulations on personal data protection, and in particular with the provisions of the amended French Data Protection Act (“Loi informatique et libertés”) of 6 January 1978 and the General Data Protection Regulation (Regulation (EU) 2016/679), or “GDPR”.

1 - What are our commitments regarding personal data protection?

DOGE INVEST undertakes to guarantee a high level of protection for the personal data of its clients, prospective customers, users of its sites (website, mobile site, online shop and mobile applications) and any other person whose personal data it processes.

DOGE INVEST undertakes to comply with the regulations applicable to all the personal data processing it carries out:

  • Your personal data are processed lawfully, fairly and transparently;
  • Your personal data are collected for specified, explicit and legitimate purposes, and are not further processed in a manner incompatible with those purposes;
  • Your personal data are kept in an adequate and relevant manner, and are limited to what is necessary in relation to the purposes for which they are processed;
  • Your personal data are accurate and kept up to date, and every reasonable step is taken to ensure that data which are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay.

DOGE INVEST implements appropriate technical and organisational measures to ensure a level of security appropriate to the risk inherent in its processing operations, to meet regulatory requirements and to protect the rights and data of data subjects from the design stage of its processing operations.

Furthermore, DOGE INVEST contractually requires its processors (service providers, suppliers, etc.) to provide the same level of personal data protection.

2 - What personal data do we collect?

A - Depending on the purpose of collection

The personal data we collect vary according to the purpose of collection and the Service we provide to you.

Generally, we may directly collect the following categories of personal data:

a) personal contact details, such as your surname, first name, email address, postal address and telephone number(s);

b) the login credentials used to access your online account, namely your username and password. These are required in order to create a personal user account;

c) exchanges with us, which may include details of conversations via chat or with customer service;

d) demographic information, such as your age, gender and lifestyle preferences (including, among other things, your favourite products and your interest in them);

e) browsing history, such as the pages visited, the date of the visit, your location at the time of the visit, and your IP address;

f) payment information when a purchase or booking is made on one of our sites, online shops or applications. The invoice is generally issued in your name, with your billing address and payment details such as your credit card or bank account;

We may also collect personal data about you indirectly when you share content on social networks, websites, shops or applications relating to our products and services, or when you respond to our posts and promotional announcements on social networks.

B - Personal data relating to minors

DOGE INVEST does not collect or process personal data relating to children under the age of 18 without the prior consent of the parents or holders of parental responsibility for the child.

If personal data relating to children are collected via our sites (website, mobile site, online shop and mobile applications), the parents or holders of parental authority may object to this by contacting us at the address given at the bottom of this page.

3 - How are personal data collected?

A - Means of collecting your data

In the course of our relationship, you may provide us with your personal data by various means, in particular on our sites (website, mobile site, online shop and mobile applications): when browsing, making purchases or bookings, filling in our various data collection forms, subscribing to the e-newsletter, creating an account, submitting a job application, posting comments on our social media pages, contacting our establishment in any way, or otherwise providing us with your personal data.

B - IP address

An IP address is a series of numbers automatically assigned to your computer by your internet service provider each time you connect. With each of your requests on the site, our servers record a trace of your visit. We collect IP addresses in order to analyse trends on the site. We do not pass on any information that would allow you to be identified, which means that your session will be recorded but will remain anonymous to us. We may use your IP address, in cooperation with your internet service provider, to identify you should we need to enforce the terms of use in order to protect our services or clients, or to comply with the laws in force.

C - Cookies

In order to continually improve the quality of the services offered on our sites (website, mobile site, online shop and mobile application) and ensure that they meet your expectations, DOGE INVEST may use “cookies”, text files used to identify your device when you connect to one of our services. Placing a cookie or tracker on your device (computer, tablet, smartphone, etc.) enables DOGE INVEST to collect information and personal data, depending on the settings you have chosen for your device.

Types of cookies used:

a) Cookies essential to the use of the site. These enable you to use the site’s main features, such as purchasing or booking services. If you disable cookies, you will no longer be able to use these features. The information stored may not be used for commercial purposes.

b) Site performance cookies. Performance cookies enable us to optimise our website and detect any technical problems you may encounter. They allow us to gather information on how you use the site, including the number of visits per page, the number of error messages displayed, the time spent on a page and the number of clicks on a given area of the site. The information stored may not be used for commercial purposes.

c) Functionality cookies. These cookies allow the site to remember the choices you have made (such as your username, chosen language or the region in which you are located) and to provide more precise and personalised features. They may also be used to remember changes you have made, such as text size or font. They may further be used to provide services you have requested, such as watching a video or leaving a comment on a blog. The information collected by these cookies may be anonymised and cannot track your browsing activity on other sites. By using our website, you agree to receive this type of cookie on your device.

d) Advertising and marketing cookies. These cookies collect information about your internet browsing habits in order to offer you advertising tailored to you and your interests. They also limit the number of times you see an advertisement and help us measure the effectiveness of our advertising campaigns. They are generally placed by advertising networks with the permission of the website operator. They remember visits made to a site and share this information with other companies (advertisers, for example). Targeting or advertising cookies are often linked to site features provided by the partner company. The information is collected and shared with third parties in order to provide audience targeting and optimisation solutions for advertisers and publishers. No personal data are collected, and no individual can be identified from the data collected.

e) Cookies from third-party websites and social networks Our website contains links and/or content leading to other sites and social networks, and we do not know which cookies they use. To find out more, please consult the information provided by these third-party sites and social networks about their own cookies.

D - Respect for your privacy

We are committed to protecting your privacy and abide by the following 2 principles.

  • We do not associate with your cookies any information that could identify you directly and personally. Cookies can under no circumstances reveal your address, date of birth, telephone number or any other information that could identify you.
  • We do not provide any personal information to advertisers or to third-party sites that display our interest-based advertisements.

If your computer or mobile device is used by several people, or has several browsers installed, the content displayed to other users may reflect your preferences. Should you wish, you may change your browser settings.

For more information on how cookies and targeted advertising work, you may consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

E - Links to third-party sites

Our sites (website, mobile site, online shop and mobile applications) may contain links redirecting to third-party websites.

We accept no liability for the collection, use, management, sharing or disclosure of data and information by these third parties.

The disclosure of information on third-party sites is governed by the privacy policies and terms of use of those sites. We recommend that you read the privacy policies of these websites before submitting any personal information.

4 - What are the data that may be collected used for?

Your data are mainly used for the purposes of bookings and purchases (provision of services, specific services and products), prospecting, customer loyalty, events and engagement, commercial information, satisfaction surveys, the organisation of competitions, new services and products designed to enhance your guest experience at our establishment, statistical studies, recruitment, after-sales service, and the handling of your requests and/or complaints. Apart from cases in which your consent has been obtained (in particular to send you personalised offers), the processing of your data for the various purposes mentioned above is necessary, in particular:

  • To perform the service contract;
  • To comply with a legal obligation;
  • For the purposes of the legitimate interests pursued by our establishment (in particular developing new services and offers, improving customer service, etc.).

More specifically, your data are used:

  • To enable you to benefit from all the services available on our establishment’s website, mobile site, shop and mobile applications: creation of a user account, e-newsletter, booking management, assistance and complaints, management of loyalty programmes, etc.;
  • To enable you to browse our websites;
  • To tailor our information, notifications, offers and other forms of service as closely as possible to your interests;
  • To facilitate the completion of administrative formalities relating to bookings and purchases.

5 - How long are your data kept?

DOGE INVEST undertakes to keep your personal data for no longer than is necessary for the purposes for which they are processed.

Retention periods are determined according to the purposes of the processing carried out by DOGE INVEST and take into account, in particular, the applicable legal provisions requiring a specific retention period for certain categories of data, any applicable limitation periods, and the CNIL’s recommendations concerning certain categories of data processing.

6 - Who may access your personal data?

A - Recipients of your data

The data collected on our website, mobile site, online shop and mobile applications may be disclosed to our in-house staff or to their ancillary service providers (processors, service providers, banks) for the purpose of performing all or part of the services referred to above. Please note that, in this context, DOGE INVEST requires its service providers to implement strict confidentiality and data protection measures.

B - Data transfers outside the European Union

Personal data may be processed outside the European Economic Area (EEA). In such cases, DOGE INVEST will make every effort to ensure that this international data transfer benefits from an adequate level of security and appropriate safeguards.

7 - How can you exercise your rights?

In accordance with the applicable personal data protection regulations, you may at any time exercise your rights of access to, rectification and erasure of the data relating to you, as well as your rights to restriction of and objection to processing and to the portability of your personal data.

In addition, you have the legal right to set out instructions regarding the fate of your personal data after your death.

Furthermore, any person who was a minor at the time their personal data were collected may obtain their erasure as soon as possible.

These rights may be exercised by writing to the following address:

DOGE INVEST

9 rue du Docteur Veyre

Casablanca

MOROCCO

[email protected]

In this regard, we kindly ask you to include with your request the details needed to identify you (surname, first name, email address), together with any other information required to confirm your identity. You also have the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL) in the event of a breach of the applicable Personal Data protection regulations, and in particular of the GDPR.

8 - IT security / Secure transactions

Ensuring the security and confidentiality of the personal data you entrust to us is a priority for DOGE INVEST. We therefore implement all appropriate technical and organisational measures, having regard to the nature, scope and context of the personal data you provide and the risks posed by their processing, to safeguard the security of your personal data and, in particular, to prevent any accidental or unlawful destruction, loss, alteration, disclosure, intrusion or unauthorised access to these data.

We offer you a secure online payment system using the latest available technologies.

DOGE INVEST strives to combat identity theft on the internet. This is why, for example, we use a system to detect fraudulent bank card payments. This system is designed to protect you should your bank card be lost or stolen.

The security and confidentiality of personal data depend on everyone’s good practice. We therefore invite you not to disclose your passwords to third parties, to always log out of your profile and your social media account (particularly where accounts are linked) and to close your browser window at the end of your session, especially if you access the internet from a computer shared with other people. This will prevent other users from accessing your personal information.

9 - Contact us

For any further questions regarding this policy or the way in which DOGE INVEST processes your personal data, please contact us at the following address: [email protected]

10 - Changes to this statement

DOGE INVEST reserves the right to amend this personal data protection policy. Whenever we make substantial changes to this Statement, we will publish a link to the Statement on the home page of our website.

11 - Opting out of telephone marketing

Users may register on the telephone marketing opt-out list by visiting the following link: https://www.bloctel.gouv.fr/